Thank you for purchasing our products at Preface Bahamas!
In order to be eligible for a refund, products are to be returned within 10 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way.
Once we receive your item, our team will inspect it in order to process your store credit. Store credit will be given in the amount of the product/s purchased minus a $5 return processing fee.
If the product is damaged in any way, or you have initiated the return after 10 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us. We will be happy to help!